9-1-1 Should Never Give Me A Busy Signal

Last night I got word that my parents had witnessed a tragic accident while driving in Northern California. I won’t get into the details, but suffice to say one person was killed and others were left bleeding, in various states of unconsciousness. Thank God my parents were not hurt in the accident, but they witnessed it first hand, as well as the disturbing aftermath. (Full Story)

Iowa 9-1-1 Call Center First in Nation to Successfully Trial 9-1-1 Text Messaging

WATERLOO, Iowa--(BUSINESS WIRE)--The Black Hawk County Iowa 9-1-1 Service Board today announced that the Black Hawk Consolidated Public Safety Communications Center has become the first 9-1-1 Call Center in the country to successfully receive text messages sent directly to 9-1-1. This groundbreaking effort allows those with speech and hearing impairments to use text messaging to communicate directly with a 9-1-1 operator in an emergency. A broad team of communications companies including i wireless, Intrado Inc., Positron Public Safety and RACOM Corporation were involved in this effort. (Full Story)